Refund and Cancellation Policy

At CamCorp Inc., customer satisfaction is important to us. This Refund & Cancellation Policy explains the conditions under which orders may be cancelled, returned, or refunded.

1. Order Cancellation

Orders may be cancelled before they have been processed or shipped. If your order has already entered the processing or shipping stage, cancellation may no longer be possible. To request an order cancellation, please contact us as soon as possible using the contact information available on our website.

2. Refund Eligibility

Refunds may be issued under the following circumstances:

• The order was cancelled before shipment.
• The product was significantly damaged during shipping.
• The wrong product was delivered.
• The product was received with a manufacturing defect.
• The order could not be fulfilled due to product unavailability.

3. Non-Refundable Situations

Refunds may not be available in the following cases:

• The product has been used, modified, or damaged after delivery.
• Damage caused by misuse, improper installation, or negligence.
• Minor cosmetic variations that do not affect product performance.
• Requests submitted beyond the applicable return period.

4. Return Requests

Customers should notify CamCorp Inc. within 14 calendar days after receiving the order if they believe they are eligible for a return or refund. Our support team will review the request and provide return instructions when applicable. Products must be returned in their original condition whenever possible.

5. Refund Process

Once the returned product has been received and inspected, CamCorp Inc. will determine whether the refund request is approved. If approved, refunds will be issued to the original payment method used during checkout. Processing times may vary depending on your financial institution but typically take 5–10 business days after approval.

6. Shipping Costs

Original shipping charges are generally non-refundable unless the refund results from:

• An error made by CamCorp Inc.
• A defective product
• An incorrect shipment

Return shipping costs may be the responsibility of the customer unless otherwise required by applicable law.

7. Fraud Prevention

CamCorp Inc. reserves the right to deny refund requests that appear fraudulent, abusive, or inconsistent with this policy.

8. Contact

If you have any questions regarding cancellations or refunds, please contact our customer support through the contact information available on our website.